Create a process landscape: your process map along the value chain.
Management, core and support processes on one clickable map. From the big picture down to a single process step, with owners, status and interfaces at a glance.
What is a process landscape?
A process landscape is the top level of process documentation: it shows all of a company's processes on a single page and groups them by their contribution to value creation. The typical structure is management processes, core processes and support processes.
Depending on the company it is also called a process map or process architecture. The idea is always the same: one entry point from which every employee finds the right process and understands how it connects to the rest of the business.
Three levels along the value chain
A good process landscape starts with the customer, not the org chart. Core processes map value creation from customer need to customer benefit, framed by management and support processes.
Management processes
Set direction and framework: strategy, planning, objectives and management review.
e.g. strategy development, corporate planning, objective management
Core processes
Create customer value and therefore the company's actual value creation.
e.g. sales, order processing, production, service
Support processes
Provide resources so that core processes run reliably.
e.g. HR, procurement, IT, finance
The process landscape modeller in process era
From overview to process step
Every element of the process landscape is clickable. One click takes you from the value stream into the core process and on into the BPMN, SIPOC or Turtle model behind it.
Every process has an owner. Always.
Owners and status are shown right on the process map. When an auditor asks who is responsible, the answer is one glance away.
See interfaces before you change anything
Predecessors, successors and interfaces between processes are visibly linked. You see immediately which areas a change affects.
Your organization, navigable at a glance.
One click on an area opens its processes, another opens the model behind them. Everyone finds the right process in seconds, including owner, status and latest change.
Why teams switch to process era
Navigate in seconds
Find any process by department, owner, or status. No more folder archaeology.
Ownership, always clear
Every process has an owner. Know who's responsible before an auditor asks.
Link processes, see dependencies
Predecessor and successor relationships shown visually. No blind spots.
Learn more in the free process landscape whitepaper
Why every company needs a process landscape, which formats have proven themselves (three-level model, APQC, Porter) and how to build it from the customer's perspective.
Download the whitepaperWhy process maps
Orientation, prioritisation, interfaces and scalability – the benefits at a glance.
Types of process maps
Three-level map, APQC Process Classification Framework and Porter’s value chain compared.
Building a process map
From the customer, not the org chart: customer need, value creation, customer benefit.
Day-to-day navigation
How the map turns from a poster into the entry point to your process documentation.
Frequently asked questions about process landscapes
What is the difference between a process landscape and a process model?
The process landscape shows all company processes at a glance and how they relate. A process model, e.g. in BPMN, describes a single process in detail with activities, roles and decisions. In process era both are linked: one click takes you from the landscape into the model.
How do I create a process landscape?
Start with the customer: what do they need, and which steps create the benefit? This gives you the core processes along the value chain. Then add management and support processes and assign an owner to every process.
Which levels does a process landscape have?
The proven structure is management, core and support processes. Below them follow main processes, sub-processes and finally the detailed process models. In process era you navigate all levels via drill-down.
How does a process landscape relate to value creation?
The core processes on the landscape represent the company's value chain, from customer need to customer benefit. This makes visible which processes create value for the customer directly and which support them.
Is a process map the same as a process landscape?
Yes. Process map, process landscape and process architecture are mostly used interchangeably. All describe the overall view of a company's processes.
Your organization, finally mapped.
15-minute demo. See how teams map 100+ processes in a week.